|
The Peoples Advantage
1) LOCAL: Most customer payments arrive overnight. Avoids unnecessary late charges and Cancellation Notices.
2) SAME DAY CONFIRMATION OF PAYMENTS: We can confirm customer payments received that day after 2:00 pm daily.
3) INTENTS AND CANCELLATIONS: We accept holds not only on Cancellations but also on Intent Notices. This prevents mailing of unnecessary Cancellations Notices, which saves Producer extra work.
4) UPCOMING CANCELLATIONS: We fax or email weekly updates of pending cancellation that are due to take effect shortly.
5) RETURN PREMIUMS: We notify Producers when large return premiums are received. In many cases they are for failure to do pre-inspections and may have to be returned to the Insurance Company. We also understand that Return Premiums sent in error need to be returned to Insurance Company promptly. Some Finance Companies may take weeks to send back the money. PAC does it in a matter of days.
6) PRODUCERS COPIES: Producer receives copies of all correspondence sent to Insureds. *Intent Notices, Cancellations, Reinstatements, Return Premium Letters, etc*
7) QUALITY CONTROLS: Our highly trained service representatives along with our procedural methods make posting errors and unidentified payments almost non-existent.
8) Coupon Payment Books: Customer receives a professional looking coupon book along with address labels and welcome letter. Producer receives a copy of welcome letter showing account number, address and date of mailing.
9) 2ND CANCELLATIONS: Some Finance Companies require full unpaid balance on a 2nd Cancellation Notice. PAC only requires Insureds to bring his/her payments up to date (usually two payments plus late charge).
10) ADDITIONAL PREMIUMS AND 2ND NOTES: PAC will determine the down payment, prepare the Finance Agreement and fax it to the Producer. No need for the Producer to stop and figure out new calculations which can be confusing and time consuming. All Producer has to do is collect down payment and have Insured sign new note.
| 
